Our Advantages

Customer Satisfaction
and Customer Loyalty

Fidelidade Assistance has a highly qualified team experienced in developing assistance and legal protection packages that best suit each customer, as far as insurance policies, credit cards and loyalty cards are concerned, providing custom-made services and strengthening customer loyalty.

Flexibility and Efficiency

Fidelidade Assistance extensive services network is ever-ready to respond to any situation in any location. Our experts will guarantee prompt and efficient delivery of the services required.

Quality

Fidelidade Assistance regularly carries out quality control checks to all services it offers, which additionally help us monitor customer satisfaction. All repairs comprise a 24-month guarantee.

Advanced Technology

Fidelidade Assistance uses artificial intelligence to provide a virtual assistant for better response times. Our services can be adapted to offer customised solutions for clients. Using GPS technology, we can monitor the location of breakdown and recovery vehicles in real time, optimising their prompt arrival.

International Network

All of our services are internationally guaranteed, anywhere in the world. We have an extensive network of branches and associated firms linked by the most effective means of communication.

Cost Control