- Cost Control
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Fidelidade Assistance permanently monitors
claims cost within its internal network of service providers, enabling it to practice
a highly competitive price policy in the markets in which it operates.
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Customer Satisfaction and Customer Loyalty
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Fidelidade Assistance has a highly qualified team experienced
in developing assistance and legal protection packages that best suit each customer, as far as
insurance policies, credit cards and loyalty cards are concerned, providing custom-made services
and strengthening customer loyalty.
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Flexibility and Efficiency
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Fidelidade Assistance extensive services network is
ever-ready to respond to any situation in any location. Our experts will guarantee prompt
and efficient delivery of the services required.
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Quality
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Fidelidade Assistance regularly carries out quality
control checks to all services it offers, which additionally help us monitor customer
satisfaction. All repairs comprise a 6-month guarantee.
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International Network
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All of our services are internationally guaranteed, anywhere in the world. We have an extensive
network of branches and associated firms linked by the most effective means of communication.
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Advanced Technology
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Being equipped with the latest high-performance IT systems,
Fidelidade Assistance is in direct contact with its
customers, continuously optimizing the speed and reliability of its process management.
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