Quality
Our Certifications
Fidelidade Assistance is certified to NP EN ISO 9001 standard. Its quality management system is aimed at selling and managing insurance and reinsurance contracts in the fields of assistance and legal protection, as well as representing national and international insurance companies and providing business support services to these and other firms.
Our employees’ work-life balance is a permanent concern at a firm that operates 24h a day. At Fidelidade Assistance, our people help others, and the daily investment in our employees’ wellbeing is reflected in our EFR 1000-2 Certification (Responsible Family Entity).